> For the complete documentation index, see [llms.txt](https://legal.norppa.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legal.norppa.co/cstplus/aup.md). # Acceptable Use Policy (AUP) **Product:** CST+ **Licensor:** Martin Nikiforov, a private individual trading as NorppaMedia, of Leksankuja 3, 01700 Vantaa, Finland ("Licensor", "we", "us", "our") **Effective date:** 21.06.2026 **Canonical location:** {% hint style="warning" %} This Acceptable Use Policy (the "Policy") governs your use of the CST+ software (the "Software"). It is incorporated into and forms part of the CST+ End User License Agreement at (the "EULA"). Capitalised terms not defined here have the meaning given in the EULA. A breach of this Policy is a breach of the EULA. {% endhint %} *** ### 1. Purpose and nature of the Software 1.1 The Software is a general purpose, content neutral media processing and delivery tool. It is sold as software that you install, host, operate and control on your own systems. 1.2 The Licensor does not host, originate, select, control, monitor, review or have access to any Content that you ingest, process, store, transmit or make available using the Software. All such Content is handled solely on systems operated by or for you. 1.3 Because the Software is self-hosted, you are in the best position to ensure lawful use, and you bear primary responsibility for compliance with this Policy and with all applicable law. *** ### 2. Who this Policy applies to 2.1 This Policy applies to you as the Customer, and to every person who uses the Software under your License or through your installation, including your staff, contractors and any sub-resellers. 2.2 **Flow down to End Users.** You shall impose on your End Users terms that are at least as protective as this Policy, and you are responsible for the acts and omissions of your End Users as if they were your own. You shall enforce those terms and shall act on credible reports of misuse by your End Users. *** ### 3. Your responsibility for Content and compliance 3.1 You are solely and fully responsible for all Content and for all use of the Software by you and your End Users. 3.2 You represent and warrant that you hold and will maintain all rights, licenses, consents, clearances and permissions necessary for all Content, including all copyright, neighbouring rights, broadcasting and retransmission rights, and any rights of third parties, in every territory where the Content is made available. 3.3 You are responsible for complying with all laws applicable to your use, including, without limitation and only where they apply to you, copyright and related rights law, the Directive (EU) 2019/790 on copyright in the Digital Single Market, the Directive 2001/29/EC on the information society, the Finnish Copyright Act (Tekijanoikeuslaki 404/1961) and the Finnish Criminal Code (39/1889), the Regulation (EU) 2022/2065 (Digital Services Act) where you act as an intermediary or hosting service, data protection law including the GDPR, consumer protection law, and applicable broadcasting, media and content rating rules. *** ### 4. Permitted use 4.1 The Software is intended for lawful media operations. Permitted uses include, by way of example and where you hold the necessary rights: (a) distribution by licensed broadcasters, operators and content owners of their own content or content they are licensed to distribute; (b) hospitality and in venue distribution, such as hotels, bars and venues, under the appropriate public performance and distribution licenses; (c) corporate, internal and enterprise video, training and communications; (d) education, public bodies, houses of worship and community organisations distributing their own or properly licensed content; (e) any other use where you have secured all rights required for the Content and the manner of its distribution. 4.2 The examples above do not expand the License granted in the EULA and do not relieve you of the obligation to hold all necessary rights. *** ### 5. Prohibited Content 5.1 You shall not use the Software to ingest, process, store, transmit, retransmit or otherwise make available any Content that: (a) **infringes intellectual property or broadcasting rights**, including the unauthorised retransmission, restreaming, recording or making available of television channels, films, series, sports or other live events, signals or protected works. Unauthorised retransmission of broadcasts and live events constitutes communication to the public and is a primary target of European Union and Finnish copyright enforcement, including the Commission Recommendation (EU) 2023/1018 on combating online piracy of sports and other live events; (b) is **child sexual abuse material**, or sexualises minors in any way; (c) is **non consensual intimate imagery**, or otherwise violates a person's privacy, dignity or image rights; (d) is unlawful, including content that is defamatory, that incites violence, terrorism, hatred or discrimination, or that violates sanctions, export control or other applicable law; (e) is fraudulent, deceptive, or facilitates a crime. 5.2 **Adult content.** Lawful adult content may be distributed only where it is legal in every relevant jurisdiction, you hold all necessary rights, robust age verification and age gating are applied, and the content is never child sexual abuse material or non consensual material. You are solely responsible for compliance with all applicable age, classification and protection of minors rules. *** ### 6. Prohibited conduct and technical misuse 6.1 You shall not, and shall not allow any person to: (a) **circumvent licensing or protection.** Remove, disable, bypass, tamper with or interfere with any License Key, activation, license validation, integrity verification, anti-tamper, usage metering or other technical protection or enforcement mechanism of the Software or the Licensing Infrastructure, or use any forged, nulled, cracked or otherwise invalid License Key, or share a License beyond its licensed scope; (b) **abuse networks or security.** Use the Software to distribute malware, to gain unauthorised access to any system or data, to conduct scanning, denial of service, flooding or other attacks, or to interfere with any network, system or service; (c) **send spam.** Use the Software to send unsolicited bulk or commercial communications, or to harvest contact information for that purpose; (d) **circumvent third party protections.** Use the Software to defeat, bypass or circumvent any access control, geographic restriction, digital rights management or other technical protection measure applied by a third party; (e) **misuse the Licensing Infrastructure.** Probe, overload, disrupt or attempt to gain unauthorised access to the Licensing Infrastructure or its endpoints, or interfere with its operation; (f) **misrepresent origin.** Use white labelling or any other means to misrepresent the origin of the Software, to claim ownership of the Software, or to evade this Policy or the EULA. *** ### 7. Your compliance obligations 7.1 You shall, before and during use: (a) obtain and keep all rights and licenses required for your Content and its distribution in each relevant territory; (b) apply effective age verification and protection of minors measures where required; (c) provide your own terms of use and privacy notices to your End Users, and act as the controller for the personal data of your End Users that you process using the Software; (d) implement reasonable security, access control and abuse handling for your installation and your End Users; (e) cooperate in good faith with valid legal requests and with credible rights holder notices that concern your deployment. *** ### 8. Reporting abuse and infringement 8.1 If you believe that a CST+ deployment is being used in violation of this Policy, or in a way that infringes your rights, you may submit a report to **** with the subject line "CST+". 8.2 To allow us to act, a report should include, where applicable: (a) your name and contact details, and, where you act for a rights holder, your authority to do so; (b) identification of the right or rule you believe is being infringed or breached; (c) identification of the Content, stream, deployment, domain, address or License concerned, with enough detail to locate it; (d) a description of the alleged violation; (e) a statement that the information in the report is accurate and that you have a good faith belief that the use is unauthorised or unlawful. 8.3 Because the Software is self-hosted and we do not host or control Customer Content, we cannot remove Content directly. Where a report is credible, we may forward it to the relevant Customer, request information, and take action under Section 9 in respect of the License, and where required we will refer matters to the competent authorities. 8.4 Submitting a false, abusive or bad faith report may itself be unlawful and may result in liability for the sender. *** ### 9. How we respond to violations 9.1 We may take action that is proportionate to the violation. For minor or first violations we will normally give notice and an opportunity to cure, then suspend, then terminate. For serious violations, including piracy, unauthorised retransmission, illegal content, License circumvention or sharing, or security abuse, we may suspend, disable or terminate immediately and without prior notice. 9.2 Available measures include, individually or in combination: (a) issuing a warning and requiring you to cure the violation; (b) suspending or restricting the License or the operation of the Software; (c) remotely limiting or disabling the Software, including causing running streams or channels to stop, in accordance with the EULA; (d) terminating the License and the EULA; (e) reporting the matter to rights holders and to the competent authorities. 9.3 No refund is due in respect of any suspension, disabling or termination arising from a breach of this Policy, except where required by mandatory law, including mandatory consumer rights. 9.4 Our right to act under this Policy does not create any duty to monitor and does not make us responsible for any Content, which remains solely your responsibility. *** ### 10. Cooperation with rights holders and authorities 10.1 We adopt an active anti piracy posture. We may act on credible reports of infringement or illegal use by suspending or disabling the License concerned, and we will cooperate with valid legal requests from competent authorities and courts, including injunctions and orders directed at intermediaries. 10.2 Nothing in this Policy requires us to disclose personal data except as permitted or required by applicable law, including data protection law. *** ### 11. No general monitoring obligation 11.1 We do not monitor Customer deployments or Content and are under no obligation to do so. Acting on a specific report does not create a general duty to monitor and does not give us knowledge or control of any Content. *** ### 12. Changes to this Policy 12.1 We may update this Policy from time to time. The current version is always available at . Material changes take effect in accordance with Section 25 of the EULA. Your continued use of the Software after the effective date constitutes acceptance of the updated Policy. *** ### 13. Relationship to the EULA and governing law 13.1 This Policy is part of the EULA. In the event of a conflict between this Policy and the body of the EULA, the body of the EULA prevails, except where this Policy is more specific about prohibited use, in which case this Policy applies to that subject matter. 13.2 This Policy is governed by the laws of Finland and is subject to the governing law and jurisdiction provisions of the EULA. Your mandatory rights as a Consumer, where applicable, are not affected. *** ### 14. Contact **Martin Nikiforov, trading as NorppaMedia** Leksankuja 3, 01700 Vantaa, Finland Abuse and infringement reports: (subject line: "CST+") Other legal notices: (subject line: "CST+") *** *This document is the Acceptable Use Policy for CST+, a product of NorppaMedia. Effective 21.06.2026. 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